Studio Policies
Initial Session:
The Space: Pilates and Mindful Movement is a specialty Pilates studio. We specialize in creating individualized movement sessions for our clients. To help us evaluate your needs, we recommend that you begin with a consultation to determine the best Pilates path—private and/or group sessions— to reach your goals. To arrange your consultation, please contact us at info@thespacehalifax.ca.
Reservations, Cancellations, and Storm Policy:
All classes and private sessions are by reservation through our booking app. You may reserve your class through our website, or it is even easier if you use the Zen Planner app. Book Now
ONLINE BOOKING:
Online booking is the best way to ensure your spot in class. Please use the ZEN PLANNER app or member portal to reserve your spot in class. Book Now
CANCELLATION POLICY:
Classes must be cancelled at least 12 hours before the scheduled class time to give people on the waitlist a chance to be notified. We ask that you please cancel your classes through the member app, and not by emailing. Late cancels (cancelling within the 12-hour window) will result in the loss of a class for class pass users. We understand that emergencies happen. If you feel your cancellation requires exceptional consideration, please email us at info@thespacehalifax.ca.
In the event an instructor must cancel a class, we will make every attempt to find a substitute instructor. We reserve the right to cancel any class due to an emergency.
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All private or group packages expire one year from the date of purchase. Packages are fully transferable but are not refundable—you may apply the value of an unused credit to another service or product at our studio for yourself or a friend.
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STORM POLICY:
In the event of a storm or dangerous road conditions, please put your safety first. If you do not feel safe coming to class, please late cancel yourself out of class using the member app, and then contact us at info@thespacehalifax.ca
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Similarly, in stormy weather, if an instructor does not feel that they can safely make it to class, and no replacement can be found, the class may be cancelled.


